At Patient Fuel, LLC, we understand that sharing your personal information online takes a great deal of trust.  We take online privacy with extreme caution, and we strive to ensure the security and confidentiality of your personal information as detailed in the privacy policy below.  By visiting our site at www.patientfuel.com ("Patient Fuel"), you are implicitly acknowledging and accepting the practices described herein.  For the purposes of this Privacy Policy, Patient Fuel refers to our website and/or our corporate identity.

This Privacy Policy applies to the Patient Fuel website only.  Since the Patient Fuel site contains links to other sites ("External Links") not protected under this privacy policy, once you click on a link, whether through an advertisement, content link, or any other means, you are no longer protected under this privacy policy.  Patient Fuel is not responsible for the privacy practices of the other sites to which we link, so we encourage you to read and understand the privacy terms of every website you visit through an External Link from Patient Fuel.  Additionally, if and only if you give your explicit and direct consent, Patient Fuel may share information among sites with which we partner, but we will never do so without your permission.

While you may use some of the features of the Patient Fuel site without registering, many of the specific services and tools on our website require registration. If you use our Web site without registering, the only information we collect will be Non-Personal Information through the use of Cookies and/or Advertising Trackers.  If you choose to register with Patient Fuel, we require you to submit Personally Identifiable Information, and you are responsible for ensuring the accuracy of the Personally Identifiable Information and Personal Health Information you submit to Patient Fuel.  Inaccurate information will affect the information you receive when using our site as well as our ability to contact you as described in this Privacy Policy; if, for instance, your email address is not current, we may be completely unable to contact you.

We reserve the right to make non-material changes to the Privacy Policy that do no affect your Personally Identifiable Information or Personal Health Information, in which case Patient Fuel is under no obligation to notify you of such changes.  We will inform you if we make a significant change to this Privacy Policy (i.e. a change that expands the permissible uses or disclosures of Personally Identifiable Information or Personal Health Information) by either sending a notice to the email address you provided to us or by placing a prominent notice on Patient Fuel.  Your continued use of Patient Fuel indicates your acceptance of these changes. If you do not accept any of the terms of this Privacy Policy, you may choose to discontinue your use of Patient Fuel.  Please exit the site immediately if you do not agree to any of the terms of this Privacy Policy.

NON-PERSONAL INFORMATION WE COLLECT FROM YOU

Even if you do not register with Patient Fuel, we reserve the right to collect Non-Personal Information (Cookies and Advertising Trackers) when you use our web site.  Such information is collected for all users but does not personally identify you by name.

a. Cookies

When you use Patient Fuel, we may use Cookies, anonymous identification numbers, in any one or more of the following ways: (1) to generate dynamically the content we display for you, (2) to monitor how many users open our emails, (3) to monitor how man users explore which pages of Patient Fuel, (4) to monitor how many users click on which advertisements and to generate dynamically advertisements that are most relevant to you, (5) to facilitate the login process, (6) to aid with navigation of the site, and (7) to serve as session timers.  You can always choose not to receive a cookie file by enabling your Web browser to reject cookies or to prompt you before accepting a cookie.  Please note that if you refuse to accept cookies from Patient Fuel, you may be unable to access many of the specific tools offered on our site, even though you can still use our site effectively and productively.  In short, Cookies help us to deliver the content to you that is most relevant to your queries.  We do not connect Non-Personal Information from Cookies to Personally Identifiable Information without your permission, and we do not use Cookies to collect or store personal health information about you.

b. Advertising Trackers

We also may use Advertising Trackers (such as Web Beacons, single-pixel/one-by-one/1 x 1 GIFs, clear GIFs, clear pixels, or web bugs) to collect Non-Personal Information about your use of our Web site, the Web sites of selected sponsors and advertisers, and your use of special promotions or newsletters.  The information collected by Advertising Trackers can be used in any one or more of the following ways:  (1) to allow us to determine accurately how many people are using Patient Fuel as well as selected sponsors' and advertisers' sites, (2) to determine how many people open our emails, and (3) to determine the purposes for which these actions are being taken.  Our Advertising Trackers are not used to track your activity outside of the Patient Fuel domain or those of our sponsors'.  We will never link Non-Personal Information from Advertising Trackers to Personally Identifiable Information without your permission and do not use Web Beacons to collect or store personal health information about you.

In addition, third-party sponsors or advertisers on Patient Fuel may use Advertising Trackers in any one or more of the following ways: (1) to measure the effectiveness of their ads, (2) to analyze, modify, and personalize advertising content on Patient Fuel, and (3) to provide ads about goods and services we hope will be of interest to you.  In some instances, information collection may be facilitated by momentarily directing your browser to the Web site of a third party advertiser or other third party acting on behalf of the sponsor, partner, or advertiser before silently re-directing your browser to its selected destination (e.g., back to Patient Fuel to show the advertisement, or perhaps to a third party website); this re-direction process will occur without being immediately apparent to most users.  These companies may also collect Non-Personal Information about you, and we do not control the use or management of the non-personal information they gather about you.  Since this information is collected by third party advertisers, we do not have access to or control over the Advertising Trackers they may use, and the information practices of these other web sites are not covered by this Privacy Policy.  For example, the "Sponsored Links" furnished by Google may collect non-personal information sent by your browser to Google when you click on a sponsored link or submit a query, and this information may be used by Google as described in its privacy policy.  Please review the specific privacy policies of the web sites you visit from External Links on Patient Fuel for more information about how they collect and handle information about you.

c. Computer and Connection

We also reserve the right to determine what type of computer and web browser you are using, what web site referred you, and what your connection speed is.  This information is collected purely to enhance your experience on our web site.

PERSONAL INFORMATION WE COLLECT FROM YOU

We receive and store any information you enter on Patient Fuel or give us in any other way, whether by email, postal mail, phone, or any other means--including information that can personally identify you ("Personal Information"), such as your first and last name, credit card information, telephone number, postal and email addresses, health questions, health topics of interest, services offered, and any other information you may give us.  When you register as a member of Patient Fuel and/or when you update your member profile, we will have access to any personal information you submit to us.  We use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific services you select, send you emails about our web site, and inform you of significant changes to this Privacy Policy.  You can always decide not to provide information to us, but in order to register with our site, some information about you is required; additionally, the Personal Information you provide to us allows us to provide you with a customized user experience, to show you products and services that will be of the greatest interest to you, and answer your questions more effectively. 

a. Emails You Send to Patient Fuel

When you send us information by email, we may use that information to appropriately address your specific concerns.  By emailing us, you are explicitly giving us permission to use your personally identifiable information to our discretion in finding a response to your inquiry.  Additionally, this Privacy Policy does not apply to content, business information, ideas, concepts, or inventions that you send to Patient Fuel by email. If you want to keep any such information private or proprietary, do not send them in an email to Patient Fuel.  We try to answer every email within 24 business hours, but are not always able to do so.

b. Newsletters and Emails to You

When you register and/or at various times as you access Patient Fuel, you may be given the option of receiving either one-time or recurring newsletters or emails from Patient Fuel and/or directly from third parties.  In order to receive these newsletters or emails from Patient Fuel, we will request and record your contact information, including such information as your name, email address, mailing address, and other personal information.  You can unsubscribe from any of our recurring newsletters or emails by simply clicking on the "unsubscribe" link at the bottom of any email.  In some cases, if you click a link or an advertisement on our site or in an email, your browser may momentarily direct to the website of a third party which, acting on behalf of Patient Fuel, counts your response to the email or newsletter before redirecting your browser to the desired destination; most of the time, this redirection process will not be apparent to you.  When you use any of the email links on Patient Fuel, Patient Fuel will email the article or other content you select to the email address you designate, identifying your email address as the sender.  Furthermore, while Patient Fuel will use the email address you provide to send the particular email you request, we will not subscribe that email address to any recurring email or newsletter from us.

c. Composite Data

Patient Fuel may combine, in a non-personally-identifiable format, any information you provide to us in order to create Composite Data that may be disclosed or sold to third parties. Composite Data does not contain any personal information that could be used to contact or identify you, but rather the type of information you may have requested in the past.  Patient Fuel will not disclose your personal information to any third party without your prior permission, except as otherwise permitted by this Privacy Policy.

HOW WE USE YOUR INFORMATION

Patient Fuel may use other information about you (1) to provide you with the products and services you request, (2) to communicate with you in general, (3) to respond to your questions and comments, (4) to measure interest in and improve our products, services, and web site, (5) to notify you about special offers and products or services that may be of interest to you, (6) to otherwise customize your experience with Patient Fuel, (7) to enforce our Terms and Conditions; and (8) as otherwise described to you at the point of collection.

Patient Fuel also may share your information:

c.  Legal Compulsion: In response to legal proceedings, such as subpoenas, court orders, or search warrants; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

d.  Investigations: When it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to defend or assert the rights, property, or safety of our organization, our customers, or others; and in connection with our Terms and Conditions.  Should we be legally compelled to disclose your personal information to a third party, we will attempt to notify you about such an action unless doing so would violate the law or court order.

e.  Corporate Transactions: In connection with a corporate transaction--such as a merger, divestiture, or asset sale--or in the unlikely event of bankruptcy.

HOW YOU CAN ACCESS YOUR INFORMATION

You can access your personal information by logging into our website using the username and password you provided.  You also can add or update information on this page.  As discussed above, you can choose not to provide us with any information.  As a registered Patient Fuel member, you can modify your choice at any time.  Even if you registered as a Patient Fuel member, you will still be given the opportunity to unsubscribe from commercial messages in any such email we send.  Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your Patient Fuel account, without offering you the opportunity to opt out of receiving them.

If you have a complaint or problem, please contact us using our contact us form.  We make every attempt to respond to emails within 48 hours, but we are not always able to do so.  After we receive your letter, we will make every attempt to remove your personal information within one (1) week after which you will no longer be actively associated with our website.  Nonetheless, it may be impossible for us to remove every instance of information associated with you from all of our records, including log files and history digests, though the information exists for our internal purposes only and will not be shared with other parties.  We will notify you after we remove your personal information.

HOW WE PROTECT YOUR INFORMATION

We want you to feel confident about using Patient Fuel to grow your medical practice, so we are deeply committed to protecting the information we collect.  While no website can guarantee complete security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us.  Only a small handful of authorized employees are permitted to access your personal information, and these individuals may do so solely for business functions as outlined in this Privacy Policy, our Terms and Conditions, or as we deem reasonably appropriate.  In addition, we employ firewalls and intrusion detection systems to help prevent unauthorized parties from gaining access to your information by hacking into our system, and our server is located at a secure facility that cannot be accessed except by authorized personnel.

There is always a risk that an unauthorized third party may gain access to your information by bypassing our security measures or by intercepting the transmission of your information over the Internet.  For example, a spyware program that you may have inadvertently installed on your computer may be logging your keystrokes and sending the information to an unauthorized third party.

CHILDREN'S PRIVACY

Patient Fuel does not cater to children under the age of 13, and we are deeply committed to protecting the privacy of children.  Should a child whom we know to be under the age of 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.  Neither Patient Fuel nor any of its affiliates nor services are designed or intended to attract children under the age of 13.  Should a person under the age of 13 require information, we encourage that child's parent or legal guardian to establish an account for the minor, and it becomes that parent's responsibility to monitor the use of such an account.  The parent or guardian is also responsible for maintaining the accuracy of any information so submitted.  Furthermore, any information that Patient Fuel or any of our affiliates provides is directed at the parent or guardian, whom we hold responsible for interpreting and using that information.  We take no responsibility for a child who knowingly falsifies his or her information in order to obtain information from us or from any of our partner websites.

HOW YOU CAN CONTACT US

If there are any questions regarding this privacy policy you may contact us using the information below. 

Patient Fuel, LLC

230 West 79th St.

New York, New York 10024

USA

www.PatientFuel.com

Contact@PatientFuel.com

(212) 804-7977